Last Updated: 03 October 2026
At Madhusol Enterprises, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we may collect, use, store and share information when you visit Madhusol.com, purchase our products or communicate with us.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Your name
- Email address
- Mobile number
- Billing address
- Shipping address
- Order information
- Transaction information
- Product preferences
- Customer-support communications
- IP address
- Browser and device information
- Website usage information
- Cookies and analytics information
Payment transactions may be processed by third-party payment providers.
We generally do not receive or store your complete card details, banking password or UPI PIN.
2. How We Use Your Information
We may use your information to:
- Process orders
- Deliver products
- Send order and shipping updates
- Provide customer support
- Process returns and refunds
- Respond to enquiries
- Prevent fraudulent transactions
- Maintain website security
- Improve our website and products
- Analyse website usage
- Comply with applicable legal requirements
- Send promotional communications where permitted
3. Cookies
Our website may use cookies and similar technologies for essential website functionality, shopping-cart functionality, remembering preferences, analytics and, where applicable, advertising.
You can control or disable certain cookies through your browser settings. However, disabling essential cookies may affect website functionality.
4. Sharing Your Information
We may share necessary information with trusted service providers involved in operating our business, such as:
- Payment gateways
- Courier and logistics providers
- Website hosting providers
- Analytics providers
- Marketing platforms
- IT and security providers
- Customer-support service providers
We do not sell your personal information as a standalone commercial product.
5. Data Security
We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected and to comply with accounting, taxation, fraud-prevention, dispute-resolution and other legal requirements.
7. Your Rights & Choices
Subject to applicable law, you may contact us to:
- Request information regarding your personal data
- Request correction of inaccurate information
- Update your contact information
- Withdraw consent where applicable
- Opt out of promotional communications
- Raise a privacy-related complaint
Certain information may need to be retained where required by law or necessary for legitimate business records.
8. Third-Party Websites
Our website may contain links to external websites or services.
Madhusol Enterprises is not responsible for the privacy practices or content of independent third-party websites.
We recommend reviewing their respective privacy policies.
9. Children’s Privacy
Our website is not intentionally designed to collect personal information directly from children without appropriate authorization.
10. Marketing Communications
If you have opted to receive promotional communications, we may contact you through email, SMS, WhatsApp or other permitted channels.
You may request to stop receiving promotional communications at any time by contacting us.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services or applicable requirements.
The latest version will always be available on this page.
12. Contact Us
For privacy-related questions, requests or complaints:
Madhusol Enterprises
Email: info@madhusol.com
Phone / WhatsApp: +91 85058 66668